Legal
Privacy Policy
Effective October 11, 2026 · Applies to paxxim.com
We collect only what we need to run our waitlist and answer inquiries, and we never sell it. This policy covers the paxxim.com marketing site. The Paxxim app will have its own privacy policy when accounts launch.
1. Who we are
Paxxim ("we", "us") is [legal operator name], at [mailing address]. Our privacy officer is [privacy officer name], reachable at [privacy email].
2. What we collect
| What | When | Why |
|---|---|---|
| Email address, and whether you are a landlord or renter | You join the waitlist | Tell you when Paxxim launches and invite you to try it |
| Name, company, email, phone (optional) and your message | You submit the Enterprise form | Reply to your inquiry |
| IP address, browser type, pages requested, timestamps | Automatically when you visit | Deliver and secure the site, block bots |
| Technical error details (device, browser, what failed) | Automatically if the site errors | Find and fix bugs |
Through this site we never ask for bank or card numbers, government ID numbers or your SIN.
3. How we use it
- Run the waitlist and send you launch news and updates about Paxxim.
- Answer Enterprise and other inquiries.
- Keep the site secure and stop spam and bots.
- Fix errors and improve the site.
- Meet legal obligations.
We do not sell personal information, and we do not use it for advertising profiles.
4. Who handles it for us
These providers handle information only to provide their service to us.
| Provider | What it does | Where |
|---|---|---|
| Supabase | Stores waitlist and form submissions | Canada |
| Vercel | Hosts the site; keeps server logs | United States |
| Cloudflare Turnstile | Bot check on our forms | United States and other places on Cloudflare's network |
| Resend | Sends our emails | United States |
| Sentry | Records technical errors | United States |
We may also disclose information if the law requires it, or to a successor if Paxxim is sold or merged, which must honour this policy.
5. Where your information goes
We store your submissions in Canada. The providers above that are in the United States may process some information there, and US courts and authorities may be able to access it under US law. Ask our privacy officer if you want more detail on our providers outside Canada.
If you are outside Canada and the United States, by submitting a form you consent to your information being transferred to those countries as described here.
6. Consent
By submitting a form you consent to us collecting, using and sharing your information as this policy describes. You can withdraw consent at any time by emailing [privacy email] or using the unsubscribe link in our emails. If you withdraw, we may no longer be able to keep you on the waitlist.
7. Our emails
We email launch news only to people who joined the waitlist. Each email names us, shows our mailing address and has an unsubscribe link. We honour unsubscribes within 10 business days.
9. How long we keep it
- Waitlist details: until you unsubscribe or ask us to delete them.
- Enterprise inquiries: up to 2 years after our last contact with you, unless you become a customer.
- Server logs and error reports: for the short periods our providers set.
10. Security
We use HTTPS, restrict access to the people who need it, keep secret keys on the server, and require two-step sign-in on our admin accounts. No system is perfectly secure. If a breach creates a real risk of significant harm to you, we will tell you and the regulators as the law requires.
11. Your rights
You can ask us what we hold about you, correct it, delete it or withdraw your consent. Email [privacy email] and we will respond within 45 days.
If you are unhappy with our answer, you can complain to the privacy regulator where you live.
12. Children
The site is not for anyone under 18, and we do not knowingly collect information from them. If you think a child has sent us information, tell us and we will delete it.
13. Changes
We will post any update here with a new effective date, and email the waitlist about significant changes.
14. Contact
[privacy officer name], Privacy Officer, Paxxim, [mailing address], [privacy email].